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Ive tried to collect a set of basic troubleshooting steps that should solve most problems encountered while using Photoshop. For detailed instructions on the below. InformationWeek. com News, analysis and research for business technology professionals, plus peertopeer knowledge sharing. Engage with our community. View and Download ADOBE PREMIERE PRO 2 manual online. PREMIERE PRO 2 pdf manual download. Microsoft Surface Pro 4 Problems Fixes. Surface Pro 4 problems havent kept the device from selling millions and establishing Windows 2 in 1s as an alternative to the i. Pad Pro and Mac. Book. However, dealing with them can be frustrating and intimidating. The Surface Pro 4 looks like a tablet and has the heart of a notebook PC. This makes them just as difficult to troubleshoot as a laptop or desktop. You need to know where to find the right setting to stop the tablet from doing things that you dont want it to, for example. The Surface Type Cover and Surface Pen add another layer of complexity. Sometimes they dont work for reasons that arent clear. The Microsoft Surface Pro 4. Read Surface Pro 4 Review The Best There Is Thankfully, the Surface Pro 4 is mature enough that the wider community has come up with workarounds and fixes for some issues. Adobe Acrobat 9 Pro Slow Closing HingesMicrosoft has released driver updates to fix problems too. Heres what you need to know about the Surface Pro 4 problems you might right into. Whenever possible, weve also included fixes for those issues. Surface Pro 4 Problems Touchscreen LockDevice Lock Up. By far, one of the most annoying Surface Pro 4 problems is freezing. Some users report that their device completely locks without warning. When it happens, reset your Surface Pro 4 by holding down the power button until your Surface Pro 4s screen goes black. Adobe Acrobat 9 Pro Slow Closing' title='Adobe Acrobat 9 Pro Slow Closing' />For more information on the structure of crossdomain policy files used to permit the sharing of data by clientside applications across domains, refer to Cross. As I begin to wind down the Adobe Create New Tour, I couldnt help but notice that no matter what city I went to, the story was the same. While people generally. FFwUzpJ1xU0/hqdefault.jpg' alt='Adobe Acrobat 9 Pro Slow Closing' title='Adobe Acrobat 9 Pro Slow Closing' />Press the power button to turn the device back on. Driver updates fixed this problem shortly after the Surface Pro 4 launched. You should go to the Updates Recovery area in the Settings app to check for updates. Surface Pro 4 Problems Screen Wont RotateMissing Rotation Lock. Some users report that their Surface Pro 4 wont let them rotate their screen out of landscape mode and into portrait mode. In fact, the screen rotation lock button disappears from the Action Center. Try attaching your Type Cover to your Surface Pro 4. The Rotation Lock button should reappear in the Action Center. Your ability to switch orientation should return too. Surface Pro 4 Problems Windows Hello Wont Work. Windows Hello lets Surface Pro 4 owners unlock their device without a password or passcode. Unfortunately, it can fail to work properly. Itll say that it cant identify you in a room even though the camera is pointing right at you. Go into the Settings app from the Start Menu. Open Accounts. Select Sign In Options. In the Sign In Options area, look for the Improve Recognition for Windows Hello button. Try to get the angle that your face is usually at when youre using your Surface Pro 4. If you have glasses, get a scan with your eyewear on and off. Surface Pro 4 Problems Type Cover Mouse and Keyboard Wont Work. The Surface Pro 4s Type Cover keyboard can stop responding sometimes. If this happens to you, detach the keyboard. Adobe-Acrobat-Pro-Extended_60.png' alt='Adobe Acrobat 9 Pro Slow Closing Heart' title='Adobe Acrobat 9 Pro Slow Closing Heart' />Use your finger to restart your Pro 4 from the Start Menu. Attach the Type Cover again and it should work properly. Surface Pro 4 Problems Surface Pen Wont Work. Pair your Surface Pen to your Surface Pro 4 to fix connectivity issues that wont allow you to write or draw in apps and programs. Read How to Sync and Setup a Surface Pen. Surface Pro 4 Problems Apps Cant Use Camera Correctly. Windows 1. 0 will not let you use the Camera app to capture photos when you already have an app open that is using your camera sensors. Shut any apps youve used the camera in before. Fox Filipino Live Stream. Try opening the Camera app again. Surface Pro 4 Problems Display Driver Crashes. Surface Pro 4 has a very, very nasty problem with its display driver crashing. The device will restart the driver itself, looking to you as if you display simply blinked for no reason. In our experience, its Microsofts Edge web browser causing this issue. Try browsing to the same site in Internet Explorer, Firefox or Chrome. Update Microsoft issued a firmware update to fix this problem. Check for more updates inside the Settings app under Updates Recovery. Surface Pro 4 Problems Surface Pro 4 Wont BootStuck on Boot Screen. There was a firmware issue that kept the Surface Pro 4 from booting or starting up correctly when the Type Cover was attached and folded backward. Detach your Type Cover. Turn your device on. Your Surface Pro 4 should start immediately. Surface Pro 4 Problems Apps Wont Open. Apps on the Start Menu wont open with the touchscreen, some users report. Windows 1. 0 registers a touch, but nothing happens afterward. In some cases, apps will do this repeatedly before finally opening correctly. Restart your Surface Pro 4. Surface Pro 4 Problems Blue Screen. Surface Pro 4 gets a blue screen just after users try to wake it from sleep, occasionally. Update A driver update fixed this issue. Check for more updates inside the Settings app under Updates Recovery to make sure your device is up to date. Surface Pro 4 Problems One Column of Tiles on the Start Screen. Bugs have caused some Surface Pro 4 Start Screens to only show a single column in the past. You can fix this by adjusting the scaling on your device. Go to the Settings app. Select System. In Display, look for the slider labeled Change the size of text, apps and other items. Surface Pro 4 uses 2. Live Tiles with Tablet Mode on and portrait mode enabled. Surface Pro 4 Problems Speaker Pop. All Surface Pro 4 devices had a driver issue that caused their speakers to make a popping sound when users logged in. Dont worry, this is not a hardware issue. Your devices speakers arent bad. Update Microsoft released a Surface Pro 4 firmware update that solves this problem. Check for more updates inside the Settings app under Updates Recovery. Surface Pro 4 Problems How to Factory Rest. At some point, you may find that your Surface Pro 4 needs a factory reset. Under Update Security is a dedicated Recovery menu. Use it to go back to factory settings and get a fresh install of Windows 1. Read How to Reset Surface Pro 4. Surface Pro 4 Problems Windows 7 on a Surface Pro 4. Microsoft designed the Surface Pro 4 to work with Windows 1. It is technically possible to get Windows 7 working. However, youll have a troubled user experience that Microsoft wont support. The Surface Pen and Windows Hello camera wont work with Windows 7. Surface Pro 4 Problems Surface Pro 4 Wont Wake From Sleep. Surface Pro 4 can have a hard time waking from sleep. Make sure that your Surface Pro 4 has a charge. Connect it to power with the Surface Power Supply. Hold your finger on the power button for 2. The screen should flicker. Now you should see the Surface logo. Surface Pro 4 Problems Weak Wi Fi Bluetooth Connectivity. Some Surface Pro 4 users report drops wireless connectivity without explanation. If this is happening to your device, take it to your local Microsoft Store or contact device support. The company should offer a replacement if your device is still under warranty. Surface Pro 4 Problems Slow Bluetooth Input. Following Microsofts Windows 1. Anniversary Update, some users report not being able to stay connected to their Bluetooth accessories reliably. Sometimes their Bluetooth mouse wont allow them to navigate after waking from some sleep. Other times, keystrokes take too long to register. Try turning Bluetooth on your device off by sliding your finger from the right edge of your screen to the left. Look for the Expand button. Tap the Bluetooth icon to turn the feature off. Tap again to turn it back on. Surface Pro 4 Problems Microsoft Edge Freezes. Microsofts Edge web browser frequently locks up with the Windows 1. Between the Lines ZDNet. Larry Dignan. Larry Dignan is Editor in Chief of ZDNet and Editorial Director of ZDNets sister site Tech. Republic. He was most recently Executive Editor of News and Blogs at ZDNet. Prior to that he was executive news editor at e. Week and news editor at Baseline. He also served as the East Coast news editor and finance editor at CNET News. Larry has covered the technology and financial services industry since 1. Wall. Street. Week. Interctive Week, The New York Times, and Financial Planning magazine. Hes a graduate of the Columbia School of Journalism and the University of Delaware. Zack Whittaker. Zack Whittaker is the security editor for ZDNet. You can send tips securely via Signal and Whats. App to 6. 46 7. 55 8. PGP fingerprint for email is 4. D0. E 9. 2F2 E3. 6A EC5. DAAE 5. D9. 7 CB8. C 1. 5FA EB6. C EEA5. Stephanie Condon. Stephanie Condon is a staff writer for CBS Interactive based in Portland, Oregon, covering business technology for ZDNet. She previously covered politics for CBSNews. 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